Back Office Services

Gamma portfolio of card services – Optimum – is custom designed to offer banks the back office support required to effectively manage credit card operations. Optimum takes advantage of Gamma people skills, domain knowledge, technology and infrastructure to provide highly flexible, efficient and customized support.
Optimum leverages proven technology in Cards Management that lends high flexibility to card operations by being parameterized, modular and highly scalable.
With Optimum, customers can look forward to greater cost savings and enhanced process efficiencies. In fact, one of India’s largest issuers of credit cards has been successfully using this platform for more than a decade.
The Gamma Basket Of Specialized Offerings Includes:
  Transaction Processing

  Customer interaction services

  Data hosting services

  The implementation of intellect cards management platform - a robust card management platform.

  Scanning & imaging

  Data entry & validation

  Mis, document dispatch

  Loan life cycle management

  Forms / order processing

  Policy administration & claims management

  Account activation & upgradation

  Mortgage processing

  Financial entries processing



With these services, Optimum ably supports clients with the entire bandwidth of card's back office requirements, from front-end tele-sales to collections.