Of the pillars that support Gamma, technology is perhaps the strongest. We have made considerable investment in the latest technology and constantly upgrade the existing resources to be on par with the world’s best. This enables us to deliver high levels of process efficiencies to our vast clientele that in turn result in significant cost reductions.
At Gamma we make the most of technology to enhance our campaign management capabilities.
In keeping with this, we have in place state-of-the-art dialing solutions that enable us to significantly increase human resource productivity and performance in tandem with lowered operational costs and high quality interactions with end-customers. By maximizing outbound call campaign performance we are able to not merely meet but exceed customer expectations.
Our Best-Of-Breed Predictive Dialer Technology Offers The Advantages Of:
Supporting our proactive customer contact strategies for customer retention, surveys, sales & telemarketing and collections.
Minimizing down time and idle time associated with list changes and dramatically reducing recovery time.
Improving contact efficiency by increasing right party contacts and focusing on the highest value contacts.
Supporting the quick analysis of data and adjusting campaign strategies to deliver expected level of results with comprehensive real-time, historical and customer reporting capabilities that seamlessly integrate with systems throughout our centers.
At Gamma we make the most of technology to enhance our campaign management capabilities.
In keeping with this, we have in place state-of-the-art dialing solutions that enable us to significantly increase human resource productivity and performance in tandem with lowered operational costs and high quality interactions with end-customers. By maximizing outbound call campaign performance we are able to not merely meet but exceed customer expectations.
Our Best-Of-Breed Predictive Dialer Technology Offers The Advantages Of:
Supporting our proactive customer contact strategies for customer retention, surveys, sales & telemarketing and collections.
Minimizing down time and idle time associated with list changes and dramatically reducing recovery time.
Improving contact efficiency by increasing right party contacts and focusing on the highest value contacts.
Supporting the quick analysis of data and adjusting campaign strategies to deliver expected level of results with comprehensive real-time, historical and customer reporting capabilities that seamlessly integrate with systems throughout our centers.